Released on: September 15, 2008, 12:03 am

Press Release Author: Kara Ferry

Industry: Software

Press Release Summary: YASH provides flexible, customized, upgraded Application
Management and Support Services/ Tools for SAP products and solutions, to help
organizations stay competitive in changing business environment at an affordable
cost.

Press Release Body: East Moline, IL (September 10, 2008) – As maintenance and
support fees rise and IT budgets decrease, more companies are looking to alternative
partners, other than the software vendors, to provide flexible application and
maintenance support services. In addition, organizations are seeking support models
that are customized to their needs and not the one-size-fits-all solution. YASH
Technologies, a global leader in enterprise business and technology solutions, has
expanded its Application Management Services (AMS) program around SAP products and
solutions to provide companies the ability to benefit from a flexible and
customizable model based on their needs, their technologies, and their budget.

The SAP AMS framework includes basis/technology, functional, and technical support,
helping customers to meet internal and external SLA’s at an affordable cost. With
over 20 support options to choose from, companies can select which services makes
sense to outsource to a partner and which ones to keep in-house, freeing up internal
resources to concentrate on mission critical applications or new initiatives. A
sampling of services includes:

• Basis—Data archiving, Unicode conversion, and SAP security
• Technical—ABAP development support, Java support, and bug fixes
• Functional—Production Run Requests, job analysis, and batch dump resolutions

“On average, organizations are spending over 33% of their IT budget on maintenance
and support costs,” said Abe Iruegas, Vice President, SAP Solutions, YASH
Technologies. “We understand that it’s critical for organizations to optimize their
environments in order to focus on new initiatives to remain competitive. Companies
are partnering with us because we truly understand how our performance impacts their
bottom line and each customized support model is developed to help them achieve
their business objectives.”
YASH’s SAP AMS program alleviates strain from regulatory compliance, global
standardization, and recruiting and retaining resources, etc. Customers are provided
the freedom to streamline business processes, reduce total cost of ownership, and
focus on mission-critical objectives, where it matters most. In addition, the AMS
program provides the flexibility to scale up or down when needed to meet changing
business environments.
No matter what model each customer develops with YASH, the benefits are clear:
• Predictable and transparent support costs
• Reduced risk
• Reliable and sustainable operations
• Lowered TCO
• Agility and flexibility to scale to align with changing business environments
• Unmatched SAP AMS expertise to suit medium to large enterprises

To get customers up and running fast, YASH also extended the PathFinder tool to meet
the needs of a system environment assessment to achieve a quicker and more efficient
knowledge transfer. PathFinder was initially developed by YASH to meet the needs of
SAP customers looking to upgrade quickly and efficiently. With the extended
functionality, PathFinder System Health Check Accelerator will also be utilized as a
critical step to easily transition customers taking advantage of YASH’s SAP AMS.
PathFinder provides a thorough system health check that provides personalized views
of key metrics and actionable intelligence that enables decisive and collaborative
business processes. In less than three weeks, the tool determines:
• Underlying basis level parameters to identify any potential areas of enhancement
• The technical customizations done to identify potential areas of improvement
• The functional configuration to determine the specific processes and sub-processes
that have been configured in the system or areas not fully utilized
The accelerator dramatically shortens the knowledge transfer cycle and produces a
snapshot of the system landscape to get an organization’s customized support model
up and running fast.


As a strategic, multi-level SAP Partner and full life cycle provider, YASH has
proven expertise in providing valuable and optimal solutions to meet a variety of
customer deployments and budget considerations. With the addition of offshore
development centers in Mumbai and Bangalore, now totaling five offshore centers in
India, YASH is fully capable of supporting its growing global customer base.

About YASH Technologies
YASH Technologies focuses on customer success. As a leading enterprise solutions and
outsourcing partner for medium and large global customers, we leverage technology
and our flexible delivery models to drive performance and business value throughout
a customer’s enterprise. YASH’s comprehensive service approach incorporates a
holistic view of our customers that extends beyond delivery. This approach
integrates enterprise solutions and services, proprietary best practice offerings,
strategic application and maintenance outsourcing, as well as consulting and
integration services.
YASH is a SEI CMMI (Level 3) and an ISO 9001:2000 certified company with US and
India headquarters and regional sales and development offices spread across 3
continents. For more information, please visit www.yash.com or email us at
sap@yash.com.

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Web Site: http://www.yash.com

Contact Details: "841 Avenue of the Cities
East Moline, IL-61244"
(309) 751-1676
ims@yash.com